ISO 27035

Overview

ISO/IEC 27035 provides a structured, multi-phase approach to information security incident management. It covers incident detection, reporting, assessment, response, and post-incident review. CodeMiners aligns its incident management procedures with ISO 27035 to ensure that security events are handled systematically, with documented escalation paths and root cause analysis.

Governing Body

International Organization for Standardization (ISO) and International Electrotechnical Commission (IEC)

Scope of Certification

Covers the full incident management lifecycle: planning and preparation, detection and reporting, assessment and decision, response (containment, eradication, recovery), and lessons learned.

Audit and Assessment Process

Alignment is evaluated as part of the ISO 27001 audit, specifically under Annex A control A.5.24 (Information security incident management planning and preparation). Auditors review incident response plans, communication procedures, and evidence of past incident handling.

Key Requirements

1. Incident management policy and procedures
2. Incident classification and prioritization scheme
3. Communication plan for internal and external stakeholders
4. Evidence collection and chain-of-custody procedures
5. Post-incident review and corrective action process

Compliance Entitlements

• Structured incident detection and response procedures
• Documented escalation paths and communication protocols
• Post-incident analysis and continuous improvement cycle
• Reduced mean time to detect (MTTD) and respond (MTTR) to incidents

Client Benefits

• Provides assurance that security incidents affecting client data are handled professionally
• Ensures timely notification and transparent communication during incidents
• Demonstrates a mature, repeatable approach to incident response

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