RUN

DevOps & Cloud

It's 2 AM. Your phone buzzes. The server is down. You SSH in, restart the service, watch the logs. It comes back. You go back to sleep. At 4 AM, it happens again. You've been doing this dance for six months and you've started to think of it as normal. It is not normal.

We build infrastructure that heals itself so you never have to.

The problem

Sound familiar?

The deployment ceremony

Deploys are a full-team event. Someone watches the dashboard. Someone else has the rollback script ready. The Slack channel goes quiet. This happens twice a month if you're lucky.

The bus factor

One person knows how the infrastructure works. They set it up three years ago. They're on vacation. Something is broken. Nobody else can even find the credentials.

The scaling surprise

Traffic spikes hit and everything falls over. You scale by manually launching bigger instances and praying the load balancer catches up. There is no auto-anything.

The cloud bill mystery

Your AWS bill went up 40% last month. Nobody can explain why. Somewhere, a forgotten test environment has been running for eight months on a c5.4xlarge.

Our approach

Here's how we fix this.

We build infrastructure that heals itself so you never have to.

How we deliver

From kickoff to production.

01

Infrastructure audit

Week 1

Map what exists. Identify single points of failure, security gaps, and cost waste. Produce a prioritized remediation plan — not a 50-page report nobody reads.

02

Infrastructure as Code

Week 2-4

Terraform, Pulumi, or CloudFormation — your entire infrastructure versioned, reviewable, and reproducible. Never wonder 'who changed that security group' again.

03

CI/CD pipeline

Week 3-5

Automated build, test, and deploy pipelines. Merge to main, deploy to production. No ceremonies, no scripts, no crossed fingers.

04

Observability stack

Week 4-6

Metrics, logs, traces, and alerts configured so the system tells you when something is wrong — before your users notice.

05

Auto-scaling & self-healing

Week 5-8

Systems that scale with demand and recover from failures automatically. Your 2 AM self will thank you.

What you get

Everything you need. Nothing you don't.

01

Fully automated CI/CD pipeline

Merge to main = deploy to production. One click.

02

Infrastructure as Code repository

Reproducible, version-controlled, peer-reviewed infrastructure

03

Monitoring & alerting

Know before your users complain

04

Auto-scaling configuration

Handle traffic spikes without manual intervention

05

Disaster recovery plan

Documented, tested, and rehearsed — not hypothetical

06

Cost optimization audit

Typical savings: 25-40% on monthly cloud spend

Proof, not promises

We've done this before.

ThreadLoom project mockup
Project Ironclad10 weeks (2 weeks audit and architecture, 6 weeks implementation, 2 weeks load testing and game days)

ThreadLoom

E-Commerce (Fashion & Apparel)85 employees, Series B

The situation

ThreadLoom's marketplace for independent fashion designers went completely offline for 4 hours and 22 minutes on Black Friday 2024 — their highest traffic day, with $380K in estimated lost sales. Their infrastructure was a manually provisioned set of EC2 instances with no auto-scaling, a single RDS Postgres instance that maxed out at 800 connections, and deployments done via SSH by their one DevOps contractor who was on vacation during the outage. The board demanded a post-mortem action plan within two weeks and infrastructure that would survive 10x their normal traffic without human intervention.

Technical challenge

The application was a Ruby on Rails monolith serving both the storefront API and admin panel, deployed on 4 manually configured EC2 c5.2xlarge instances behind an ALB with no health checks configured. Background jobs (order processing, image resizing, email sends) ran on the same instances. Database had no read replicas and connection pooling was handled at the Rails level (inadequately). CDN was misconfigured — only 12% cache hit ratio. Infrastructure was entirely click-ops in the AWS console with no IaC. Zero observability beyond basic CloudWatch CPU metrics. Target: handle 50K concurrent users (10x current peak) with automated scaling and zero-downtime deployments.

What we did

1

Implemented full infrastructure-as-code using Terraform with separate modules for networking, compute, data, and observability — enabling reproducible environments and PR-based infrastructure changes with plan output in CI

2

Migrated to ECS Fargate with separate task definitions for web, API, and worker processes, each with independent auto-scaling policies based on custom CloudWatch metrics (request latency p95, queue depth, connection saturation)

3

Deployed PgBouncer in transaction mode fronting a Multi-AZ RDS cluster with 2 read replicas, and implemented application-level read/write splitting in the Rails app — reducing primary database load by 68%

4

Built a full CI/CD pipeline in GitHub Actions with blue-green deployments via AWS CodeDeploy, automated canary analysis comparing error rates between old and new versions, and one-click rollback completing in under 90 seconds

5

Set up comprehensive observability stack with Datadog APM traces, custom dashboards for business metrics (orders/minute, cart conversion funnel), PagerDuty alerting with runbooks, and weekly game-day chaos engineering exercises using AWS Fault Injection Simulator

Results

Black Friday Uptime

82% (4h 22m down)100% (zero incidents)

Peak Concurrent Users Supported

5,00065,000

Deployment Frequency

1-2 per week (manual)8-12 per day (automated)

Mean Time to Recovery

2+ hours90 seconds (automated rollback)

Infrastructure Cost (monthly)

$14,200 (over-provisioned)$8,900 (right-sized, scales on demand)

CDN Cache Hit Ratio

12%94%

Technologies

TerraformAWS ECS FargateGitHub ActionsDatadogPgBouncerPostgreSQLRedisCloudFrontPagerDutyAWS Fault Injection SimulatorDockerCodeDeploy

Last Black Friday cost us $380K and my CTO's job. This Black Friday we did $2.1M in sales and I watched from my couch. The system didn't even flinch at 12x normal load.

Danielle R., CEO, ThreadLoom

Tech stack

Built on what works.

DockerDockerKubernetesKubernetesTerraformTerraformAWSAWSGCPGCPGitHub ActionsGitHub ActionsJenkinsJenkinsPrometheusPrometheus

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